Customer Loyalty Attributed to Year-on-Year Public Voting Awards Success
AND Trading, Qatar’s largest and most successful beauty company, has scooped a quartet of accolades in the 2020 OHLALA Spa & Wellness Awards, the country’s leading honours program which recognises the best in luxury spas and wellness via public voting and mystery shopper visits.
The company’s Nails brand, which operates ten salons country-wide, took the award for ‘Best Nail Salon.’ Its high-quality personal grooming Franck Provost brand, which has a super-modern, salon at the Four Seasons Hotel, took the honours for ‘Best Hair Salon’ and ‘Favorite Beauty Salon’ while its visionary and creative hairdressing brand Jean Louis David salon was named ‘Favorite Hair and Beauty Grooming’.
Year-on-year And Trading operations feature among the award-winners roll call despite ever increasing local competition in a market where beauty and personal grooming are high on people’s everyday agendas. The awards are viewed by the company as particularly valuable because they are voted for by the readers of Ohlala magazine readers who can independently express their opinions through the poll.
The secret of the company’s awards success lies in the uncompromising customer loyalty the company has steadily built up over its 16 years of operation.
To stay ahead of the market, AND Trading has, and continues to, consistently invest in salon upgrades, ongoing staff training, the introduction of new products often within weeks of their release in Europe, and a focused commitment to delivering the highest quality of nails, hair, and salon services. With this strong commitment to progress, value and excellence in service delivery, AND Trading continues to build lasting relationships of trust among its valued clientele.