Hamad International Airport Achieves ISO Re-certification for its Asset Management System

The BSI audit assessed the airport’s Asset Management System; validating its effective approach to managing cost, risk, and performance against industry best practices


Hamad International Airport, managed by Qatar Company for Airports Operations and Management MATAR, has been re-granted British Standards Institution’s (BSI) Asset Management System (AMS) ISO 55001:2014 certification. The three-year re-certification has been maintained by the airport since 2018 and is an endorsement of HIA’s approach to delivering efficient and effective asset management across the airport’s infrastructure.

The BSI ISO 55001:2014 framework helps businesses strategically manage the lifecycle of their assets with the help of industry best practices by providing assessment of risk, cost and performance associated with assets operation. The framework also supports continual improvement and value optimisation of the airport’s Asset Management System. The audit assessed HIA’s efficiency, effectiveness, and competence in the management of its organisational and physical assets across the airport infrastructure that support passenger and aircraft transport.

HIA’s Senior Vice President of Facilities Management, Michael McMillan, said: “Our aim has always been to contribute to HIA’s business objectives by mitigating the risks and costs of asset management, and maintaining optimal asset performance and services for the benefit of our customers. The assessment not only reaffirms our continual commitment to implementing best practices, but also our dedication to ensuring a safe and comfortable passenger experience across the airport at all times. We would like to thank our staff, stakeholders, and partners who have embraced their responsibilities and helped maintain the airport’s infrastructure to strengthen our asset management system over the years.”

Theuns Kotze, Managing Director, BSI, IMETA Assurance, stated: “On behalf of BSI, I offer my congratulations to Hamad International Airport (HIA) on demonstrating that it continues working according to recognized best practices. ISO 55001 provides a robust asset management framework that helps make the most of assets while balancing risk, financial, environmental, and social costs. Moreover, this successful recertification gives travellers confidence that HIA strives to manage its assets effectively thus ensure high quality of service and seamless performance, raising their experience.”

Some of the feedback from the audit included HIA’s risk management process managed by the risk review group, which was found to be well traceable and in place at all management levels. Additionally, the audit observed the ambitious approach delivered by HIA’s Facilities Management team as they work to realise the airport’s Asset Management objectives. The team recently accomplished HIA’s sustainability goals to achieve zero waste directed to landfill. Moreover, the airport’s waste water treatment plant proved to be running efficiently with the audit reporting zero non-conformities.

BSI’s long-standing history with HIA has marked several milestones for the airport. In 2020, HIA was awarded the BSI ISO 22301:2012 Business Continuity Management System Certification, making it one of the first airports in the world to achieve it. HIA is also the first entity in the world to receive independent verification from BSI for its implementation of COVID-19 Aviation Health Safety Protocols. These achievements are proof of the airport’s operational resilience in the face of unprecedented disruptions such as the COVID-19 pandemic.


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