Hilton Salwa Beach Resort & Villas, has announced the launch of ‘Villa Host’ initiative, designed to assist guests with all hospitality needs during their staycation at the resort. The ‘Villa Host’ is beyond a butler service, it is a dedicated service to anticipate guests’ needs while understanding and addressing their unique preferences ensuring the hotel provides them with a customized experience tailored specifically to them making their stay memorable. The services provided by the Villa Hosts include managing their holiday plans, getting their pre-arrival requests, organizing their activities, handling room service, restaurant reservations, celebrations and much more.
Speaking on the launch of this initiative, Etienne-Charles Gailliez, General Manager, Hilton Salwa Beach Resort & Villas and Country General Manager, Qatar said: “We are excited to introduce our Villa Host initiative which presents a higher standard of hospitality in catering to the needs of our Villa guests. This service reinforces our commitment to excellence and to exceeding guest expectations”.