In the spirit of generosity during the holy month of Ramadan, Careem matched all Customer tips made on the app across the UAE, Pakistan, Jordan, Qatar, Kuwait, and Bahrain to recognize the hard work of ride-hailing and delivery Captains. The total amount of customer tips collected across Careem, and then doubled by the companies, amounted to Qatari Riyal 1,034,415 (US $284,102).
“We want to thank our Customers for their generosity to Captains during the holy month of Ramadan,” said Bassel Alnahlaoui, Managing Director of Mobility at Careem. “Our Captains work hard to simplify people’s lives every day and we are pleased to deliver Qatari Riyal 1,034,415 to them by matching tips across the UAE, Pakistan, Jordan, Qatar, Kuwait, and Bahrain.”
Customers tipped Captains on the app for rides after the completion of a ride and for food and grocery deliveries at order checkout. Careem then matched the amounts tipped, putting both 100% of each Customer tip and another 100% match in each Captain’s weekly pay throughout the month.
During Ramadan Careem also paused orders for food in all markets for 30 minutes to enable Captains to break their fast during iftar time.